Installing iMonnit Enterprise

This article provides a comprehensive guide to installing the iMonnit Enterprise software. Follow these instructions carefully to ensure a smooth setup.

1. Download the Installer

• Begin by downloading the iMonnit Enterprise installation files from the official Monnit website:
  • https://www.monnit.com/support/downloads
• Once the download is complete, locate the file and right-click it to run the installer as Administrator.
• The installer will place all necessary files onto your hard drive, installing multiple applications required for the iMonnit Enterprise system to function correctly.
• A step-by-step configuration wizard will guide you through the process of configuring each application.
• Upon completion, a new "Enterprise Setup Utility" icon will appear on your desktop.

2. Launch the Enterprise Setup Utility

• Right-click the "Enterprise Setup Utility" icon to launch it as Administrator.
• You will be presented with a welcome screen.
• Before clicking "Begin Installation," click the "Test Credentials" button. This verifies your database connection.
• After verifying your database connection, click "Begin Installation."

3. Activation

• You will be prompted to enter your Activation Key.
• Copy and paste your Activation Key into the provided text box and click "Activate."
• If your server lacks internet connectivity, you will need to perform manual offline activation.
  • Manual Offline Activation
• If automatic activation fails due to internet connectivity issues, the software will display the required form values for manual activation.
• Using a web browser on an internet-connected device, navigate to:
  • https://www.monnit.com/order/productActivation
• Enter the "Manual Token" into the form and click "OK."
• Enter the generated "Manual Key" back into the Enterprise Setup Utility to complete the activation.

5. Create Gateway Service

• Click the "Create Service" button.
• A command window will briefly appear and disappear. This indicates the service has been created.
• Click "Next" to continue.

6. Internet Information Services (IIS) Website Configuration Setup

• This step configures the user portal website within Microsoft Internet Information Services (IIS). Ensure IIS is already enabled as a prerequisite.
• Make sure to leave the default entries there and select "Next"

7. Database Connection and Testing

• Enter the following information to connect to your SQL Server instance:
  • A. Server Name: The server name or IP address of your database server.
  • B. Database Name: The name of your database. Make sure it is set to "Enterprise"
  • C. User Name: The username for database authentication.
  • D. Password: The password for database authentication.
• Important: Before proceeding, test the database connection to ensure credentials are correct.
  • If you are experiencing issues connecting to the database, please make sure that the username and password that you are using contain only uppercase and/or lowercase letters and numbers. Avoid using any special characters in the username or password.
• Note: The default language for the database login must be set to English (US).

8. SMTP Mail Server Setup

• Skip this step, as you can better set this up once the software is already up and running

9. Emails and Gateway Server Behavior

• Skip this step, as you can better set this up once the software is already up and running

10. Firewall Rules

• The installer will create inbound and outbound firewall rules for TCP and UDP in Windows Firewall.
• If you have additional firewalls, create corresponding rules:
  • Outbound TCP and UDP over port 3000

11. Wireless Gateway Server Test

• This step tests the connection between gateways and the database.
• The "Host Address" field will default to the server's IP address.
• A successful test indicates the installation is complete.